Getting started

There are many agencies that have a direct or indirect impact on offenders in their journey from arrest and sentencing, to imprisonment and, eventually to being successfully resettled back in the community as contributing citizens.  Whichever agency you are involved in, dialogue may be essential to your effectiveness in supporting the successful journey of offenders.  

Dialogue is a mode of talking together involving groups of a dozen or more people thinking together. Dialogue is essential in situations where there are:

  • Multiple stakeholders
  • Significant differences of power between the participants
  • Different cultural backgrounds and assumptions

The kinds of needs that can be met by dialogue include:

  • Improving communication between peers, across an organisation or across boundaries
  • Establishing a common direction and purpose
  • Ensuring participation, local initiative and the ownership of change
  • Resolving conflict
  • Addressing inefficiencies and poor use of resources
  • Determining what support is most needed when
  • Clarifying misunderstandings that arise from cultural beliefs and differences